Tag Archives: UI

I Did My Taxes On My Phone This Year! TurboTax Mobile Site FTW!

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So I kind of wish I could kiss every member of the TurboTax mobile design team.

I did my 2015 taxes ON MY PHONE! And it was, *gasp*, FUN!

When I say, “did my taxes,” I’m not talking 1040EZ… I’m talking mortgage, student loan interest, kiddo deductions, stock, IRA etc. style taxes.

It was unreal. Every time I got a new tax form in the mail I’d whip out my phone, enter the deduction, save it, and think, “Dude… I’m doing my taxes on my freaking cell phone, and the UI is amazing!” Then I’d grin like a raging weirdo.

A task that is normally boring and stressful and frustrating was full of unexpected delight.

This experience was exceptionally better than my usual system, which is spending a week of being stressed to the max, rifling through piles of paper trying to find copies of lost tax docs all over my house.

The hamburger could use a menu label, but otherwise the UI was flawless. Perfect touch target sizing, clean inputs, clear fonts, simple nav, easy editing/deleting, etc. It’s beautiful and easy to use and I love it.

Huge kudos to the entire design team at TurboTax. Your clean, seamless mobile UI and absolutely fab UX have me looking forward to doing my taxes in 2016! Thank you for taking the agony out of tax submission time! Bravo!

And seriously people, if they can make an app used to do taxes this fabulous, apps for every other industry have a chance. They took the most boring, borderline excruciating task on earth and flipped in into a mobile masterpiece. There are no excuses left now, the bar has been set!

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What’s the difference between UX and UI?

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One night my daughter asked, “What’s the difference between UX and UI?”

I decided to sketch her a picture to explain. It’s no Picasso, but it seemed to get the idea across. 

I tweeted a picture of it, and there was quite a response, I was pretty shocked! It was tweeted, RTd, favorited, liked and posted several thousand times! It was even translated into other languages!

After receiving a bunch of requests, it’s now been made available for purchase as an art print, t-shirt, mug, etc. here: http://society6.com/userexperiencerocks/UXUI-Bike-Sketch-User-Experience-Rocks

Folks have been asking if they can use it in presentations and articles, feel free to use it as an example if you’d like! Just list my name, Twitter handle, and web address with it (Jennifer Aldrich @jma245 http://userexperiencerocks.com) when you use it. If you want to include it in a print publication, just reach out to me and we can discuss it!

And if you have time, shoot me a tweet or comment on this post to let me know how you’re using it! I’d love to connect!

Thank you so much for all of the love and support folks! I ❤ our UX and design communities!!! 🙂

Have an outstanding day!

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